Use of technology in CRM
The use of technology in customer relationship management (CRM) is one of the key factors for improving the performance and efficiency of CRM processes and enhancing the customer experience. Below is a more detailed description of the use of technology in CRM.
6 significances of CRM in business
Customer relationship management or CRM (Customer Relationship Management) is one of the key success factors in businesses. Below are explanations about the importance of CRM in business.